We are recruiting for a part-time Practice Nurse

Please, email the surgery for further details, including a copy of the job description and person specification.

whc.wpct@nhs.net

Appointment Reminders via Text Messaging

free-sms.jpg

A text messaging service is being introduced in our surgery. To register for this service please fill in the form at the reception or click below for other option.

Text Messaging Leaflet
Missed Appointments

During December the number of patients who failed to turn up for their appointment was 98

If cancelled in a good time, these would have been available for other patients to use.

Every missed appointment costs the NHS £36.00.

Changes in Doctors' working hours

Dr Anand will be  working on Friday morning in addition to her normal hours.

Dr Newstead will be doing additional clinics on Wednesday and Thursday afternoon.

Dr Azarbod is staying with us intil the end of March and he will be doing Monday afternoon and late evening clinics only.

 

 

Online Appointment Booking

 

The registration form for this service is available at the reception or can be downloaded by clicking on the link below: 

Online Appointments Booking - Form

 

Patient Participation Group

Annual Meeting was on 17th January.

Meeting minutes will be uploaded in due course.

Test Results

It is patients' responsibilities to follow up the results by contacting the surgery between

12 - 2 pm.

Medical Records
Complaints
Facilities & Access
Zero Tolerance

Personal Information

confidentialityWe are fully computerised. We are registered under the Data Protection Act and have robust systems in place to protect your confidentiality. Personal health information is used to monitor our screening activities. Anonymised health information is sent to the PCT to monitor quality standards and for payment verification purposes.

Please inform us of any changes to your personal details as soon as possible to keep our records up -to-date. Under the Data Protection Act you may view your records, speak to a doctor for more information and charges


Freedom of Information

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme which is a guide to the ‘classes’ of information the practice intends to routinely make available - contact the practice administrator for details.


 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website