Welcome to the Wellington Health Centre
At this practice we believe is our responsibility to help maintain people in good health rather than simply to treat them when they are ill. Also we believe that if somebody is unhappy this has an important bearing on their physical health.
For these reasons we work as a team of doctors, nurses, health visitors and counsellors. We link to the local community-based psychiatric teams, other support teams, drug dependency groups, alcohol support services and social services.
We audit our work frequently and honestly and try to improve our performance. We like to listen to patients’ suggestions and change our practice accordingly. We also believe that it is our role to act as a patient’s advocate to ensure that he is treated justly and according to his needs within the broad NHS system
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information.
Click here to read the latest our latest CQC Report from 2017.
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Cancellation of Walk-In Clinics
Please be aware that we will be ceasing our emergency walk-in clinics with effect from the end of February 2018.
Against a background of increasing demand and reduced resources, we are continually looking at ways to improve access to GP appointments and advice. We will therefore be stopping the walk-in clinics currently operating between 10.30-11.30am on Mondays, Tuesdays and Fridays.
Instead, we will be offering an increased number of telephone appointments and urgent, same day, appointments. There should also be increased availability of pre-bookable appointments with your preferred GP.
We will evaluate the effectiveness over a three month period of March-June and would welcome your feedback during this time.
In recent years community pharmacies have increasingly requested repeat prescriptions on patients’ behalf yet they are not always precisely aware what the patient has and has not run out of, or whether they are still regularly taking all the medicines prescribed, and this can generate waste eg NICE states that between a third and a half of medicines that are prescribed for long-term conditions are not used as recommended.
We have been asked, in conjunction with our patients and local pharmacies, to review our repeat prescribing system and to encourage patients or their carer to request their own repeat prescriptions. For those that can use a computer or smartphone, this is likely to be the easiest way to request repeat medicines; alternatively the repeat request slip can be used.
We have leaflets within the practice that can help guide you through this process but will be moving to the new system of direct patient request over the next couple of months and thank you for your support.
Repeat Prescription Poster Repeat Prescriptions Guidance
Monday Late-Evening and Friday Early-Morning surgery at Wellington Health Centre will cease at the end of March 2017.
Patients will be able to access GP and practice nurse appointments from 6.30pm-8pm on Monday to Friday, and from 8am–8pm on Saturdays and Sundays at hub surgeries within Westminster.
From 13 March 2017 Appointments are booked through your GP Practice at the following surgeries:
Connaught Square: Monday to Friday: 6.30pm-8.00pm. Saturday and Sunday: 8am-4pm
Pimlico Health at the Marven: Monday to Friday: 6.30pm-8.00pm. Saturday and Sunday: 10am-6pm
Westbourne Green Surgery: Monday to Friday: 6.30pm-8.00pm. Saturday and Sunday: 12pm-8pm
LITTLE VENICE MEDICAL CENTRE
We would like to share with you the exciting news that we have taken over the management of Little Venice Medical Centre, based at Crompton Street W2.
This is a great opportunity for our practice to gain some stability and resilience in uncertain times and safeguard the future of our practice for our patients and staff, as well as the opportunity to undertake some of the changes and developments that we have been wanting to make.
In the short term you are unlikely to notice many changes except that Dr Collinson may not be working quite so much at Wellington Health Centre. Longer term we hope to be able to offer some additional services from either or both surgeries and when our computer systems are fully integrated patients can choose to make appointments at either surgery which will mean more choice and better access.
We will continue to keep you informed of progress.
Sharing Your Medical Information
Sharing your medical records supports your care
- You won’t need to repeat your medical history
- You avoid unnecessary appointments and tests
- You can be more involved in decisions about your care
- Health professionals have the right information at the right time
- You can choose whether to share your information and how it is shared
- Your records are handled securely and confidentially
For more information pick up a leaflet or visit
Register for SystmOnline
SystmOnline a web‑based service that is available for our patients (or nominated users) which is linked to our clinical system. It allows patients to:
add/change contact details
- view health records
complete surveys/questionnaires and submit them
The SystmOnline App can be used on:
It is listed on Apple's App Store and on the Google Play Store (search for "SystmOnline") and is available to download for free.
Please bring photographic ID into the practice, show the receptionists, and they will give you a printout with all the details you require.
Please then use this link to ACCESS SYSTMONLINE SERVICES
Summary Care Records
Summary Care Records contain details of your key health information – medications, allergies and adverse reactions. They are accessible to authorised healthcare staff in A&E Departments throughout England and can support better, safer prescribing of medication for patients by providing up-to-date information on your allergies, previous adverse reactions and medications. Patient care can be supported by healthcare staff having faster access to medical information and patients may not be required to repeat information to different NHS staff treating them. You will be asked for your permission before anyone looks at your Summary Care Record except in the case of an emergency where you are unable to give permission, e.g. if you are unconscious.
You can choose whether to have a Summary Care Record. If you would like one, you do not need to do anything. It will happen automatically. If you do not want a Summary Care Record, collect a form from reception or print off a form from the website below, fill it in and hand it in at reception. Your records will then be updated to reflect your decision.
For further information go to http://www.nhscarerecords.nhs.uk/
Community Info: NW8 Mums & Mumsinthewood
NW8 Mums is the friendly forum for mums living in NW8, and was set up to help bring together mums in the NW8 (and surrounding) area.
For a new mama with a newborn in tow or a toddler strapped to her leg, it can be daunting to go out and meet people. Fear not. Lots of us feel this way. I hope that NW8-mums will become a haven, a place to connect with other parents and find advice, recommendations and support. NW8-mums aim to inform you about local events, organise meetings, playdates, first-aid courses and more.
You can post things directly on the website. Look at the bottom of the pages to see where you can makes comments. There is a whole page called Have Your Say – NW8-mums’ chat forum which I hope will be a forum for you to be able to communicate directly with others. For classes and other activities for mothers and children, go to Local Knowledge incl. services & classes for mums and babies and scroll down. There is lots of information there, and I am constantly adding things as I hear of them, or experience them myself.
Want to get involved with NW8-mums? Contact us at: firstname.lastname@example.org OR Phone: 07580 671 120
Mumsinthewood.com is a website founded by a local mum for local parents. The site features regular articles on topics such as children's medical issues, education and fun days out. In a relatively short space of time, the site has successfully created a real buzz in the North West London parenting community. Our aim is to provide parents with as much help and advice as possible so that they feel informed and supported throughout their parenting journey. For more information see below and contact www.mumsinthewood.com
Mental Health Survey
We are trying to improve the way we let people know what services are available and how to access them, and would like to hear your views about this.
Please note that this form is not to be used for seeking medical attention or making formal complaints. In either of these cases, please contact your practice team.
Click the following link to access the questionnaire
(Site updated 16/04/2018)